Sell FLight Tickets Effectively
Sell Flight Tickets Effectively is the Aim of Every business is struggling to improve their efficiency and, nowadays, software and technology are used to stay a step ahead of the competition. This is especially true in the highly competitive world of tourism where the goal is to be more productive and, at the same time, create a unique experience at the best possible price. For more info visit our site Tramily.com
Booking flights efficiently and in a cost-effective way has always presented an issue because of various third-party airline supplier systems (GDS, consolidators) and the internal knowledge needed to find and deliver the best flight offer to each client.For more Info Visit our site here
Challenge #1 – Time loss and errors when booking flights on different systems
We have found that many travel companies are experiencing inefficiency while booking flights using two or more different systems that are not fully integrated with their travel agency’s back office software:
Employees need to login to each supplier’s system to search/book tickets
Employees are retyping tickets from suppliers’ systems to their back-office/CRM making them slow to create complete itineraries and invoices
Employees are slow at creating quotes, which results in lost prospects who expect the price of a travel package fast, if not immediately
Only a certified person can search for and book flights directly in GDS:
Specialized GDS-certified employee cost the company more than a regular employee who handles reservations
Such employees are harder to find on the labor market
Communication with the customer is not centralized. It is inefficient if one employee is handling tickets and another one is handling other travel products for the same customer
Challenge #3 – Missed opportunities if a flight reservation is not integrated with the agency’s back office/CRM software
When part of the process takes place outside of a company’s core back office solution, a company is losing possible benefits:
Unable to offer flight ticket search and booking directly on their online B2B/B2C portals
Unable to utilize advanced back office features such as automatic follow-ups, which help agencies raise their conversion rates and close more deals
Unable to get the whole picture of their sales and operational performance because flight reports (passengers, airline companies) are not integrated with other insightful business reports that are provided by their travel agency’s back office solution
